Treat people with care. No bullying, harassment, humiliation, or targeted abuse.
No hate, threats, exploitative material, or content that encourages harm.
Use Badger as a wellbeing tool, not for spam, deception, hacking, or misuse.
1. Who these guidelines apply to
These guidelines apply to people who use the Badger app, visit our website, contact us for support, reply to our emails, take part in trials or feedback, and use any future community or shared features we may introduce.
Badger is operated by Bear-Up Ltd, trading as Badger.
2. 16+ only
Badger is not intended for anyone under 16. By using the app, you confirm that you are at least 16 years old.
If we reasonably believe an account is being used by someone under 16, we may suspend or close that account.
3. Be respectful
Badger should feel safe, grounded, and human. Do not bully, shame, harass, threaten, mock, or belittle other people. That includes behaviour based on identity, background, beliefs, health, disability, gender, sexuality, race, religion, or personal circumstances.
4. No hate, abuse, or harmful content
You must not use Badger to create, upload, send, promote, or encourage:
- hate speech or extremist content,
- harassment, intimidation, or targeted abuse,
- violent threats or content encouraging violence,
- content that encourages self-harm, suicide, or eating disorders,
- sexually exploitative, abusive, or illegal material,
- illegal activity or deliberate harm to others.
Badger is not an emergency service and does not provide crisis response. If you are in immediate danger or feel at risk of harming yourself or someone else, contact emergency services or an appropriate crisis helpline straight away.
5. Respect privacy and personal boundaries
Badger is built for honest reflection, and journalling is personal. You should only share what feels appropriate for you.
Do not use Badger to upload or share someone else’s private, confidential, or identifying information without a lawful basis or their clear permission. That includes names, addresses, contact details, medical details, screenshots, or private messages that are not yours to share.
6. Do not impersonate or mislead
Do not pretend to be someone else, falsely claim professional qualifications, misrepresent your role, or try to mislead Badger, other users, or our team.
7. Use Badger as intended
Badger is a wellbeing and habit-support tool. You agree not to use it to:
- reverse engineer, probe, hack, or bypass security measures,
- use bots, scripts, scraping tools, or automation to abuse the service,
- send spam, advertising, or unrelated commercial material,
- overload, interfere with, or disrupt the app or website,
- use the service for unlawful, fraudulent, or deceptive purposes.
8. AI-generated content and boundaries
Badger may use AI to help shape tasks, prompts, and personalisation. That support is there to help you move, not to replace your judgement.
AI output is not guaranteed to be complete, accurate, or right for your situation. If something feels off, too much, unhelpful, or unsuitable, skip it, adjust your settings, and use your own judgement.
Journal AI features are optional and are off by default unless you choose to enable them.
9. Journals are private and not monitored in real time
Badger does not routinely monitor or review private journal entries in real time. You should not assume that what you write will be seen by a human, acted on, or escalated.
If you need urgent help, do not rely on journalling in the app or sending a standard support message. Please contact emergency services or a crisis support line instead.
10. Reporting concerns
If you notice something that seems unsafe, abusive, unlawful, or clearly outside these guidelines, you can contact us and we will review it.
11. What happens if these guidelines are broken
If someone seriously or repeatedly breaks these guidelines, we may take action such as:
- sending a warning or clarification,
- removing access to certain features,
- temporarily suspending the account,
- permanently closing the account where necessary,
- taking further action where required for legal, safety, or security reasons.
We reserve the right to act quickly where there is a clear risk of harm, abuse, fraud, or security misuse.
12. Updates to these guidelines
As Badger grows, we may update these Community Guidelines. If we make important changes, we may highlight them in the app, on the website, or through another appropriate channel. The “Last updated” date at the top shows when this version was most recently revised.